Our box office is located at Operaplan 5, in the older part of the building to the left of the main entrance. The box office staff can help you with ticket reservations, ticket purchase and other matters. You can also buy your tickets online, you will find a purchase tickets-button at each event on the site.

Ticket reservation

If you prefer to reserve your tickets and pay later, please contact our box office. A ticket reservation is generally valid for 7 days.


Make your payment online, at our box office or at one of our agents, for example Umeå Biljettcentrum or Vävens kulturreception.

Payment options at Norrlandsoperans box office

We accept most types of credit cards, such as VISA, MasterCard, American Express and Diners. We also accept valid Norrlandsoperan gift certificates. We do not accept cash.

Ticket delivery

Print your tickets at home, download them to your smartphone or have them sent to you by mail or an ATG-agent. Mobile ticket requires Wallet (iPhone) or Pass2U (Android).

No repurchases

It is not possible to return already paid tickets.

Switch date

It is possible to switch date if the event has more than one date to choose from. The switching cost is 10 SEK/ticket. In this matter please contact our box office.
When a switch of date is made, the current ticket price is applied.


Most events have discounts for seniors, students and holders of a stage pass.
If you are 19 years or younger, you will never pay more than 60 SEK for tickets to events produced by Norrlandsoperan!

Special needs and requests

Please contact our helpful staff at the box office and they will do everything they can to help you in the best way possible. This can for example concern needs for a hearing loop, a wheelchair seat, extra space for long legs or seating near the exit.